Terms of Service

Terms & Conditions

Effective Date: November 11, 2024
Contact Email: support@cowboybest.com
Customer Support Hours: Monday to Saturday, 8:00 AM – 7:00 PM (EST)

Overview

Welcome to cowboybest.com. These Terms & Conditions govern your access to and use of our website, including browsing products, placing orders, and interacting with our services. By using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you should discontinue use of the Website immediately.

These Terms follow common e-commerce standards and comply with applicable consumer protection regulations, online marketplace requirements, and platform policies.

Definitions

“Website” refers to cowboybest.com and all related pages and content.
“We,” “Us,” or “Our” refers to Cowboybest, including its owners, operators, and authorized representatives.
“You” or “User” refers to any visitor, customer, or purchaser using the Website.
“Products” refers to apparel, accessories, and related merchandise offered for sale.
“Services” include order fulfillment, shipping, returns, customer support, and website functionality.

Eligibility Requirements

To access our Website or place an order, you confirm that you meet the following conditions:

You are at least 18 years old or have permission from a legal guardian.
You provide truthful, accurate, and current information when required.
You agree to use the Website for lawful purposes only.
Cowboybest reserves the right to refuse service, cancel orders, or suspend accounts in cases involving fraud, abuse, or violations of these Terms.

Acceptable Use of the Website

When using cowboybest.com, you agree not to engage in activities that may harm the Website or others, including but not limited to:

Violating intellectual property or privacy rights
Uploading malicious software or harmful content
Attempting unauthorized access or interference with site security
Providing false identity information or impersonating others
Engaging in fraudulent or deceptive transactions

Violations may result in restricted access, order cancellation, or legal action.

User Accounts

Certain features may require account registration. You are responsible for:

Providing accurate account details
Maintaining the confidentiality of login credentials
Reporting unauthorized account activity promptly

All actions performed under your account are your responsibility. Cowboybest is not liable for losses caused by failure to secure account information.

Product Information and Availability

We make every effort to present accurate product descriptions, pricing, images, and sizing information. However:

Product colors may vary depending on screen settings
Inventory availability may change without notice
Products may be modified or discontinued at any time

If an item becomes unavailable after purchase, we will notify you and offer a refund or suitable alternative.

Pricing and Payments

All prices on cowboybest.com are listed in U.S. Dollars (USD) unless stated otherwise. By placing an order, you agree to:

Provide valid and authorized payment details
Authorize charges to your selected payment method
Cover applicable taxes, shipping, and processing fees

Accepted payment methods may include PayPal, major credit or debit cards, and promotional codes under stated conditions. Orders suspected of fraud may be canceled.

Order Processing and Shipping

Orders are typically processed within 2 to 3 business days, followed by additional handling time before shipment. Delivery timelines vary based on destination, carrier, and external factors. Estimated delivery dates are not guaranteed. Full details are available in our Shipping Policy.

Returns and Refunds

Our Return & Refund Policy outlines detailed procedures. Key terms include:

Return requests must be made within 30 days of delivery
Customers may be responsible for return shipping unless items are defective or incorrect
Refunds are issued to the original payment method after inspection
Refund processing generally takes 7 to 10 business days

Intellectual Property

All content on cowboybest.com, including text, images, designs, logos, and code, is the exclusive property of Cowboybest or licensed for use. You may not copy, reproduce, distribute, or commercially exploit any content without prior written permission.

Third-Party Links and Services

The Website may contain links to third-party platforms or services. Cowboybest is not responsible for the content, privacy practices, or performance of external sites. Any interactions with third parties are governed by their respective policies.

Promotions and Discount Codes

Promotional offers are subject to specific terms and may:

Be time-limited
Be non-transferable and non-redeemable for cash
Not be combined unless explicitly stated
Be modified or withdrawn at our discretion

Limitation of Liability

To the maximum extent permitted by law, Cowboybest shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities. Liability is limited to the total amount paid for the affected order.

Disclaimer of Warranties

All Products and Services are provided “as is” and “as available.” We do not guarantee uninterrupted website access, error-free functionality, or that products will meet expectations beyond their stated descriptions.

Indemnification

You agree to indemnify and hold harmless Cowboybest from any claims, damages, or expenses arising from misuse of the Website, violation of these Terms, or infringement of third-party rights.

Privacy and Data Protection

Personal data is collected and processed in accordance with our Privacy Policy. By using the Website, you consent to such data handling practices.

Termination of Access

We reserve the right to suspend or terminate access to the Website or user accounts if violations of these Terms occur or if required to protect our business or comply with legal obligations.

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, supply chain disruptions, power outages, or internet failures.

Governing Law

These Terms are governed by the laws of the State of New York, United States. Any disputes shall be resolved through negotiation or within the appropriate courts of New York.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

Updates to These Terms

We may revise these Terms at any time. Updates take effect immediately upon posting on the Website. Continued use of cowboybest.com constitutes acceptance of the revised Terms.

Contact Information

Store Name: Cowboybest
Owner: RICHARD DELUCIA
Email: support@cowboybest.com
Address: 21 South End Ave, Apt 432, New York, NY 10280, United States