Refund Policy 

Your satisfaction is our top priority, and if any issues arise, our clear refund policy outlined below has you covered.

Refund Timeframe:
After approval, refunds will be processed within 14 business days. Should there be any unexpected delay, don’t hesitate to get in touch with our support team—we’ll make it right.

Secure Transactions:
For your safety, all refund transactions are processed through PayPal. For additional details on payment methods, please review our Billing Terms and Conditions.

Refund Eligibility:
Once we’ve received and inspected your returned item, you’ll be notified by email regarding your eligibility for a refund. Approved refunds will be issued to your original payment method within the stated processing timeframe.
Delayed Refunds:
If your refund has not yet appeared, we recommend checking with your bank, credit card provider, or payment service first. Should the delay persist, please contact Cowboybest’s Support Team for assistance.

Sale Items:
Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges:
We accept exchanges only for items that are defective or damaged. To begin the process, please contact us at support@cowboybest.com and send your item to the return address provided.